Shipping and Returns
Shipping - Next Day Delivery
At present, we can only ship to addresses in the United Kingdom. This will change in the near future. We charge £3.99 per shipment to anywhere in the United Kingdom. We generally process your order own the same day if ordered before 12:00pm. We process and ship via DPD Courier within 24 hours (Monday to Friday) and delivery is normally next day depending on your location in the United Kingdom.
Returns, Exchanges and Refunds
30 Day Money-back Guarantee
Herbal Nutrition For Life guarantees the quality and freshness of its Herbalife® nutrition and personal care products. If for any reason you are not completely satisfied with any Herbalife® product purchased from Herbal Nutrition For Life, you may return it within 30 days from receipt for a full refund or product exchange. Refunds and exchanges may be obtained by following the instructions available from Herbal Nutrition For Life. The cost of the original shipping and return shipping will be refunded to you.
Can I exchange a nutrition or personal care product I purchased?
You may exchange the product within 30 days of its receipt by contacting Herbal Nutrition For Life here. Return shipping costs will be reimbursed to you.
My nutrition or personal care product arrived damaged/defective. What do I do?
You may have the product replaced within 30 days of receipt by contacting Herbal Nutrition For Life here. Herbal Nutrition For Life will cover the cost to ship the damaged or defective product back to us, as well as the cost to ship the replacement product to you.
My return item package was lost/stolen. What do I do?
Herbal Nutrition For Life is not responsible for lost or stolen packages containing returns. We highly recommend that you use proper insurance, tracking and delivery confirmation methods when shipping.
How long does it take to process returns, exchanges and/or refunds?
Most returns and exchanges are processed within seven to 10 days from the time Herbal Nutrition For Life receives the item being exchanged or returned.
I have questions about the Returns, Exchanges and Refunds policy. Who do I contact?
Refunds and exchanges may be obtained by contacting Herbal Nutrition For Life by e-mail here.